Uninstalling and your data

What Assay can see

Your products, to list them and to save the GARAN fields on them. That is the only permission Assay asks for. It has no access to your customers or your orders, and it never edits your theme’s files: everything it shows on your storefront is a theme app extension that Shopify manages.

What Assay stores

On Assay’s own servers:

• your shop’s myshopify.com address, plan and install date;
• your Assay settings;
• a record of bulk GARAN changes, so they can be cleared.

On your products, in Shopify: the three GARAN fields you fill in, and your settings for the storefront to read.

Assay does not store any customer’s personal data. Shopify sends every app its privacy requests about customers; Assay keeps only a record that each one was handled, with no customer details. Read the full privacy policy.

When you uninstall

• Your storefront. Shopify stops showing Assay’s blocks and embed straight away. The notice disappears from your product pages, so if you still sell goods to consumers in the EU, put another notice in place first.
• Billing. Any paid plan ends.
• GARAN fields. Shopify removes the field definitions. It keeps the values for a while without guaranteeing how long, so a quick reinstall may find your labels still there, but do not rely on it. To keep a copy, use Export CSV on the GARAN labels tab before uninstalling.
• Assay’s records. Your shop is marked as uninstalled. Shopify asks us to erase your shop’s data 48 hours after an uninstall, and we then delete your settings and bulk-change records.

Reinstalling

Install Assay again from the Shopify App Store. It recreates the GARAN fields and switches the notice back on. Add the notice block again if your theme lost it.