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Everyday use

Languages

How the notice follows each shopper's language, which language a shopper sees when theirs is not covered, and how to fix one language for everyone.

The EU publishes the notice in its 24 official languages, and Assay ships all of them. By default each shopper sees the notice in the language your storefront is showing them.

How Assay picks the language

For every page view, Assay works down this list and uses the first that fits:

  1. The storefront’s language, if the EU publishes the notice in it. A shopper browsing in German sees the German notice.
  2. Its main language, for regional variants. Brazilian Portuguese (pt-BR) gets the Portuguese notice.
  3. Your fallback language, set in Settings. Used when the shopper’s language is not one of the 24, for example Norwegian or Japanese.
  4. English, if no fallback is set.

Nothing to configure for this: it works from the languages you have already published in Shopify under Settings → Languages. To show a shopper the French notice, your store needs French published.

Fixing one language

In Assay, open Settings and change Language from Match the storefront language (recommended) to one language, for example Always Deutsch. Every shopper then sees that notice, whatever language they browse in. The preview switches straight away; click Save in Shopify’s save bar to keep it.

Matching the storefront is recommended because the notice is consumer information: a shopper should be able to read it.

The 24 languages

Български Čeština Dansk Deutsch
Ελληνικά English Español Eesti
Suomi Français Gaeilge Hrvatski
Magyar Italiano Lietuvių Latviešu
Malti Nederlands Polski Português
Română Slovenčina Slovenščina Svenska

The app itself

Assay’s own screens follow the language of your Shopify admin, in the same 24 languages. These translations are machine-made and being reviewed; if a phrase reads oddly in your language, tell us at [email protected].

Not answered here? Email [email protected] with your shop's myshopify.com address. We usually reply within one business day.